As a solutions developer and provider, Reliable is committed to provide cost effective quality solutions to its clientele at unprecedented value. Dedicated towards maintaining the highest standards of excellence and superiority in its solutions, Reliable aims to create and deliver within the expectations of its customer’s desires and ensures that all deliverables meet the quality assured.

Mobile business functions exist in every industry, and mobility represents a natural progression of the information age from centralised, decentralised, personal and networked computing, bringing everything that has preceded it together to reflect the mobile world we live in.

To give the best value to the clients, Reliable has taken a unique approach to Mobile solutions.

Reliable has developed The Mobile Software Suite which consists of a suite of software components known as the MSS Core Components that will serve as a comprehensive architecture for development of large-scale enterprise mobility solution verticals. In other words, the Mobile Software Suite will form the framework for implementing mobile solutions for various vertical industry segments such as field service automation, field enforcement solution, healthcare management solution, supply chain and inventory management solution and custom leveraging of existing enterprise systems for transportation, banking, insurance and other industries on the mobile.

Mobile Fault and Workforce Management (MFWFM) is an enterprise-scale business function that covers the creation, dispatch, and completion of work (scheduled or not) assigned to field personnel. The mobile workforce operates computing equipment that typically communicate over wireless networks (either public or private), often combined with Asset & Vehicle Location (AVL) technology for real-time status and location tracking.

It is Also known as: "Field Service Management", "Mobile Resource Management", and "Mobile Workforce Automation".

It is an imperative system for any utilities and service oriented business like Telco operator, Electricity, water, transportation etc.

Utilities like to know where your mobile workforce is at any time and the status of their activities and the Trouble Ticket (TT) so that you can more efficiently manage your mobile resources and provide customers with real-time service status information.

Mediation Systems

Mediation is a key part of any operational support system (OSS) in a telecom operation and it sits in between the very complex physical network of switches from multiple vendors. The problem that mediation solves is that it makes the operational (OSS) and business support systems (BSS) of the telecom operator independent of the physical network of switches.

Mediation deals with incompatible usage data from the complex physical network of switches and performs one or more of the following functions such as collection, forwarding, aggregation, correlation, consolidation, enrichment, validation, filtration, processing and de-duplication. Mediation also checks for errors, provides audit trails and archives such usage data.

We have provided services for Enterprise grade billing mediation systems for both voice and data networks including Fixed line switches, CDMA, NGN (ongoing), Voice Servers for large Telcos.

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